OnOffice CRM Integration
Automatic lead transfer to OnOffice - contact data, property details and duplicate checking.
Last updated: 2026-01-23
The OnOffice integration automatically transfers new leads to your OnOffice CRM. All relevant contact and property data is synchronized.
Transferred Data
Contact Data
| Field | Description |
|---|---|
| Salutation | Mr/Ms |
| First Name | Contact's first name |
| Last Name | Contact's last name |
| Email address | |
| Phone | Phone number |
Address
| Field | Description |
|---|---|
| Postal Code | Postal/ZIP code |
| City | City/Town |
Additional Fields
| Field | Description |
|---|---|
| Status | Contact status in OnOffice |
| Origin | Contact source (e.g., "Website") |
The integration automatically checks for duplicates to avoid creating duplicate contacts.
Activation
How to activate the integration:
- Open Settings (top left)
- Navigate to CRM Integration
- Select OnOffice under "New Lead"
The OnOffice automation requires initial setup by our team. Contact support@fluss.ai to get started.
- Save the settings
After activation, all new leads will be automatically transferred to OnOffice. Existing leads will not be synchronized retroactively.
Requirements
- Active OnOffice account
- fluss.ai Pro or higher (CRM integrations are available from the Pro plan)
- OnOffice API Token and Secret
Setting up API credentials
For the integration, you need API Token and Secret from OnOffice:
- Log in to OnOffice
- Navigate to Extras → Settings → API
- Create new API credentials or use existing ones
- Note down Token and Secret for the fluss.ai setup
The API credentials need at least permission to create addresses so that leads can be automatically created.
Customizing Field Mapping
The field mapping between fluss.ai and OnOffice can be customized individually. Contact us if you want to:
- Transfer additional fields
- Use custom multi-select fields
- Customize the contact origin
For questions about setup, contact our support team at support@fluss.ai.